The F&B Coffee Experience
$150.00
- Description
- More Classes
This module focuses on the skills that are needed to create a unique and memorable customer experience. You want to make sure that your clients are leaving your premises with a pleasant aftertaste and ensure that you are maximizing their satisfaction, which will ensure their retention. We will discuss and elaborate around:
-
Dress code and attire
-
Product presentation and serving skills
-
Bar station cleanliness
- Communication skills: break down the barrier between barista and client
- Cross sale coffee techniques
Visit our full events calendar.