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The F&B Coffee Experience
The F&B Coffee Experience
This module focuses on the skills that are needed to create a unique and memorable customer experience. You want to make sure that your clients are leaving your premises with a pleasant aftertaste and ensure that you are maximizing their satisfaction, which will ensure their retention. We will discuss and elaborate around:

  • Dress code and attire
  • Product presentation and serving skills
  • Bar station cleanliness
  • Communication skills: break down the barrier between barista and client
  • Cross sale coffee techniques

Visit our full events calendar.

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The F&B Coffee Experience

$150.00