



- Description
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This module focuses on the skills that are needed to create a unique and memorable customer experience. You want to make sure that your clients are leaving your premises with a pleasant aftertaste and ensure that you are maximizing their satisfaction, which will ensure their retention. We will discuss and elaborate around:
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Dress code and attire
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Product presentation and serving skills
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Bar station cleanliness
- Communication skills: break down the barrier between barista and client
- Cross sale coffee techniques
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The F&B Coffee Experience
$150.00